Terms and Conditions

By using this website or ordering by telephone you agree to the following terms and conditions. These terms & conditions apply for all commissions of original paintings by artist Annes Mien. No variations to these unless specifically agreed by Annes Mien in writing.

It is up to the individual to provide photos of the true likeness/colour/expression of the subject in order for optimum results. An order must be accompanied by sufficient information to enable Annes Mien to proceed.

Annes Mien will judge whether or not to accept any commission.

No booking will be commenced without a minimum deposit.

Balance of payment will be due prior to dispatch.

Items will not be sent out until balance has been received by Annes Mien. If paying by cheque, goods will be sent out after funds are cleared at the bank.

Customer shall check goods immediately on delivery and inform Annes Mien of any damage suffered in transit. In the event of dissatisfaction (which should be considered good reason of complaint) must be reported within 7 days of receipt of goods. Item(s) must be returned at client’s expense before refund is considered.

All copyrights of any portrait work remain in the name of Annes Mien, unless otherwise mutually agreed in writing. It is explicitly forbidden to reproduce the images or original work of Annes Mien in any medium unless clearly agreed beforehand in writing.

Any order placed where there is no follow up or contact from the customer of any kind will after 12 months be considered void. Any money paid will become property of Annes Mien.

All goods remain property of Annes Mien until the contract price in full is received.

Cancellation

If the customer wishes to cancel the contract to commission an artwork, then notice must be given in writing.

Deposits will be returned at artists discretion depending on whether work has commenced

All artwork remains the property of Annes Mien until paid for in full.

Charlie